Articles on: Managing Account & Submissions

Cancelling Submission

Submitters can cancel submissions within their submission dashboard before their arrival.

Simply press on the submission you want to cancel and press 'Make Changes'.

Make Changes
This will then pop- up a warning message, if you want to continue with the cancellation of your submission then click 'Cancel Submission'.

Cancel Submission
Once submission/s have arrived they are unable to be cancelled as soon as they arrive at Authentication.

If submitters wish to cancel their submissions once arrived but before Authentication we charge £10 admin fee per submission & then a further £5.99 per return submission shipment cost this is at our discretion and we can reject cancellations.

Updated on: 05/06/2025

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