Turnaround times at Ace Grading vary between the service level selected for the submission.

These are estimations for how long your submission should take to be completed but are not guaranteed deadlines.

📆 The turnaround time starts from the first full business day and ends when the invoice is sent to you.

Your submission may begin to progress on the day it arrives but this day is not included in the total turnaround time.

Shipping times are not included in the turnaround time.

Example: 5 business day turnaround

✉ Submission arrives : 16/06/2025

✅ Submission day 1 : 17/06/2025

💰 Submission completion date (when the invoice is sent) : 23/06/2025

🚛 Submission is shipped (estimated) : 24/06/2025

📦 Submission delivered (estimated) : 25/06/2025

Customers should note:

⏳ Please allow a minimum of 2 business days after the invoice has been paid to receive your submission, as dispatch and delivery times will vary.

⛱️ The turnaround time does not include weekend days or bank holidays

⏯ Please do not be concerned if your submission remains stationary at any point during the process, providing this is before the estimated completion date.

⏰ We endeavour to complete all submissions within the turnaround time and issue the invoice on the estimated completion date.

Updated on: 26/11/2025