• Can I request an Ace label?

  Yes, you can request an Ace Label during your submission! When you choose a card that does not currently have an Ace Label, your request is forwarded directly to our illustrators. They’ll begin creating a brand-new label specifically for that card. ⚠️ Please Note: You will not see the label design prior to grading - our team will begin working on it as soon as your submission is received. Your card will be the first ever slab to feature that brand-new label design.Some readers

• What labels can I choose for my submission?

  Ace offer 3 types of label... Standard Label This is our original label, a classic look using Black and Gold highlights. These labels are free of charge! STD Colour Match Label This label takes the 2 most prominent colours from your cards design to highlight. These labels are £1.00 per label / per card CM (https://storage.crisp.chat/users/helpdesk/website/-/3Few readers

• Can I create my own Ace label?

  Unfortunately, you cannot create a custom label or send in artwork suggestions All our Ace labels are created by our dedicated Illustrators who use the art and images on your card to influence the Ace label design. Customers should note:  👀 If the label doesn’t yet exist and requires a new design then, unfortunately, you won’t be able to preview it before submitting. 🎨 Our illustrators aFew readers

• When can I make my label choices?

  There are a couple of ways you can select the labels you want for your cards... For classic submissions you can make your label choices when completing card details on the submission portal. You can amend your label choices on the submission once it has entered the Research & ID stage up until they reach the Label Printing stage. For simple submissions you cannot choose your labels until your submission has arrived. You can amend your label choFew readers

• Why has my label changed to Standard?

  If your card receives one of our Standard labels then it is likely we have not been able to grade it If this happens, your card will be issued one of 3 qualifiers: Altered If we believe a card to be recoloured, reshaped, restored or modified in any way to make it different from the original card, then the card will receive the Altered qualifier. Your card will not will not be encapsulated, added to our certification database or population report and we will return it raw.Few readers