• How do I become an Affiliate or Partner?

  🤝 Partnership Opportunities at Ace Grading We offer two core partnership options for individuals and businesses looking to work more closely with Ace Grading. 💸 Affiliate Program Earn commission by referring others to Ace Grading through your unique affiliate link. Whether you're a content creator, store, or collector with an engaged audience, our Affiliate Program is a great way to grow with us. 👉 Apply to join the Affiliate ProgramFew readers

• Can I Add More Cards to my Submission Once I Have Inputted my Cards?

  Can I Add More Cards to my Submission Once I Have Inputted my Cards? Upon submitting your cards to Ace Grading please do not send additional cards. If additional cards are sent it is at our determination as to whether they continue on the submission journey, this may also cause further delays. Submitting more cards will also distort our allocation system and cause further delays to all submitters. Please do not breach the card limit and double check your submission before dispatch.Few readers

• Editing Submission - Add or Change Cards

  To edit submissions currently it is required they are deleted and then amended. If you edit your submission and we no longer have capacity at that service level it will not generate a new submission number. Ace Grading would suggest if you want to add/ change or subtract cards from a submission amending the submission slip manually. To amend the submission slip manually simply cross out the number of cards with a pen and write the new number and/ or amend card details. Please note - subFew readers

• How do I contact Ace Grading directly?

  How do I contact Ace Grading directly? Please contact us via support@acegrading.com and we will endeavor to serve you the best we can.Few readers

• Can I Track my Submission Progress?

  Can I Track my Submission Progress? Yes! Within your Ace Grading dashboard, you will find a tracker for each of your submissions. This will update as your submission progresses throughout the service. Submitters also receive email updates as your submission moves through certain points, please note we do not send emails for every step. Submission Status BarFew readers

• Cancelling Submission

  Submitters can cancel submissions within their submission dashboard before their arrival. Simply press on the submission you want to cancel and press 'Make Changes'. Make Changes This will then pop- up a warning message, if you want to continue with the cancellation of your submission then click 'Cancel Submission'. Cancel Submission (https://storage.crisp.chat/users/helpdesk/webFew readers

• Can I Change The Address on My Account?

  Can I Change The Address on My Account? Yes. You are able to change the address in your account dashboard. This must be done before your submission is completed/ invoice generated for your order. Be sure to do this as soon as possible to ensure safe delivery. We can only deliver to the address set in your account dashboard. Please note you are unable to change your email address once your account has been created.Few readers

• Can I Change My Email Address?

  Can I Change My Email Address? No. Unfortunately at this time you cannot change the email address associated with your account once your account has been created.Few readers

• How Do I Access my Ace Grading Account if I Have Been Locked Out?

  How Do I Access my Ace Grading Account if I Have Been Locked Out? If you have lost access to your account you can request a reset your password link on the 'Login' page. If you still have your password but have enabled 2FA and no longer have access to the device where the 2FA codes are generated you will need to contact support@acegrading.com, we will ask for some valid documentation to verify your identity and restore your account.Few readers