• When do I pay for my submission?

  Ace Grading request payment at the end of the process, before the cards are returned to you We will send your invoice to you via email once your submission has been completed This will include costs for : Grading fee per card Label fee per card Return shipping fee Any additional fee, such as inbound customs charges or unpaid courier fees Once payment has been made in full the submission will move to shipping and be prepared for dispatch.Popular

• How much does it cost to submit with Ace Grading?

  We offer a variety of service level and price options to suit all pocketsSome readers

• Which courier service does Ace use?

  Ace Grading is partnered with DHL Express exclusively UK Delivery 🚛 DHL Express handle all our UK outbound shipping. 🚛 DHL Express make collections from Ace Grading every day, generally during the mid-late afternoon. 🚛 DHL Express aim to complete all UK deliveries on the next business day after the collection has been made. International Delivery 🚛 DHL Express handle all our International inbound and outbound shipping. 🚛 DHL Express make collections from Ace Grading every daSome readers

• How can I pay for my submission?

  All invoices will be sent via email to you and we accept the following payment options: All major credit and debit card PayPal - this includes PayPal pay in 3 if you are approved for this service via PayPalSome readers

• What happens if there is a problem with my delivery from Ace Grading?

  DHL Customer Support are on hand to help if you have an issue Customers are advised to contact DHL directly if there are any concerns or queries with your shipment You will need to quote your tracking, or waybill, number to confirm the shipment You will need to confirm the shipper's address (Ace Grading HQ) and the delivery address *(the address listed on your Ace DaFew readers

• DHL Express Verified Delivery

  What is Verified Delivery? Verified Delivery is a secure DHL Express service where the courier can only hand over your shipment once a unique QR code is scanned at the door. The code is sent directly to the receiver through DHL notifications (email, SMS, or WhatsApp). How does delivery work now? DHL notifies you that your shipment is on the way. You receive a QR code in your DHL On Demand Delivery (ODD) messages. When the courier arrives, you must show this QR code. The couFew readers

• Christmas 2025

  Ace Grading operations and DHL shipping over Christmas 2025 📆 15th - 19th December 2025 : DHL will make daily collections from Ace Grading, as normal. Whilst we cannot guarantee next working day delivery, due to an increase in general courier service demands at this time, you should receive your delivery before Christmas if it is collected this week 📆 22nd December 2025 : DHL's last collection from Ace Grading will be made on this day. Please note we cannot guarantee delivery bFew readers

• What should I do if my parcel has been stolen on delivery?

  In the unfortunate event that your parcel has been stolen, please follow these steps : DHL Contact 📷 Please contact DHL to confirm proof of delivery with an image ❌ Please ask them to confirm that there was no direction given to leave the parcel in a 'safe place' Ace Grading Contact 👮🏻‍♀️ You will need to complete a police report and send us the reference number for this 🏡 You will need to change the address listed on your Ace account as we will no longer be able to deliverFew readers