• How Much Does it Cost to Submit with Ace Grading?

  How Much Does it Cost to Submit with Ace Grading? Services at Ace Grading start at £10 for our Basic service level, £12 for our Standard, £15 for Premier & £25 for Ultra. Please see more pricing details here. The main consideration when choosing service level is price, turnaround expectation and FMV max compensation, please see more here. Our ‘Colour Match’ label option will be an aSome readers

• When Do I Pay?

  When Do I Pay? Payment is requested once your submission has been completed and your cards are ready for dispatch. Submitters will be sent an invoice from Ace Grading, which includes your grading fee plus shipping; once this is paid, your submission can be released for return shipping. No payment is required upfront.Few readers

• What Delivery Service do you use & How Long does it Take?

  What Delivery Service do you use & How Long does it Take? Ace Grading's delivery partner is DHL Express exclusively, for the UK and our international services. DHL Express aims to deliver the day after collection domestically and within 4 days internationally, however this is not guaranteed and results may vary depending on a number of factors. If you face any issues with the delivery please initially contact DHL before then contacting Ace Grading.Few readers

• Can I Pay in Installments or with a Payment Plan?

  Can I Pay in Installments or with a Payment Plan? PayPal is now accepted as a payment method by Ace, this includes their Pay in 3 / Buy Now Pay Later plans which can now be used against submission invoices.Few readers

• What Happens if my Return Delivery Is Lost or Delayed?

  What Happens if my Return Delivery Is Lost or Delayed? If you are suspicious that delivery from Ace Grading is delayed or has been lost in transit, please immediately get in touch with DHL Express and quote your tracking number. DHL are then able to investigate the problem, please see - DHL Express Customer Service Please then contact our customer support via support@acegrading.com who can further assist. Please also ensure that yourFew readers

• How can I Track my Return Shipment?

  How can I Track my Return Shipment? Once your parcel is ready for collection Ace will send an email to you with all of your tracking information so you can follow the progress of your delivery.Few readers

• What Happens if my Submission Delivery is Delayed or suspected lost?

  What Happens if my Submission Delivery is Delayed or suspected lost? Ace Grading does not take responsibility of submissions until they have been successfully delivered to our office. We would heavily advise submitters contact the courier who is responsible for delivery of your submission and request an update if any concerns about safe delivery. We would advise adding your tracking number to your submission via your dashboard as below so our customer support team can also track your shipmFew readers