Articles on: Submitting with Ace Grading

Can I cancel my submission?

Submitters can cancel submissions within their Ace dashboard before they arrive.

Simply select the submission you want to cancel and press 'Make Changes'.

Make Changes

This will then pop-up with a warning message asking if you want to continue with the cancellation of your submission. If you do, please click 'Cancel Submission'.

Please note this cannot be undone

Cancel Submission

Customers should note:

❌ We may be unable to cancel any submissions once they have arrived at Ace Grading.

📩 If you need to cancel your submission after you have posted your cards, please contact Ace Customer Support for assistance

Any cancellation requests for a submission that has arrived may be subject to a £10.00 admin fee & a £5.99 return shipment cost. This is charged at our discretion and we can reject any cancellation requests.

Updated on: 20/11/2025

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